If you have questions, we have answers!

WHAT IS THE NECTAR RECIPE?

In a saucepan on the stove, add 1 part sugar to 4 parts water. Bring water to a boil, then turn heat off and add sugar; stir until the sugar dissolves. Remove from heat and cool. Pour into empty bottles. Replenish bottles every 1-3 days, especially during the summer, to keep nectar fresh and bacteria-free. *Dyes are dangerous to hummingbirds. DO NOT add dye to nectar!*

HOW DO I CLEAN MY BOTTLES?

To clean and sterilize your bottles, you can rinse them with water and run them in your dishwasher. You can purchase bottle scrubbers from Amazon here, to help clean the inside of your bottles. For longer lasting rubber stoppers, we don’t recommend cleaning them in the microwave. Use a scrub brush with warm water and soap.

HOW DO I BEST POUR NECTAR INTO MY BOTTLES?

To easily refill your bottles, fill up an empty (and clean) soap dispenser – like the one here on Amazon – with your nectar, and store it in your fridge, until you are ready to fill your bottles; hold your bottle up to the nozzle of the nectar dispenser, and pump until your bottle is filled!

HOW DO I KEEP ANTS OFF MY FEEDER?

If you have a HANGING FEEDER (spiral or basket hanger), add an ant moat between your feeder and the chain you hang the feeder from. You can find many different models for an affordable price on Amazon here.

If you have a WINDOW FEEDER, you can find an all-natural and bird-safe, ant repellent on Amazon here. Just apply a thin barrier with the gel all the way around the small head of the suction cup, just below where the copper wire is attached. Avoid getting the gel on the copper, as it will cause the copper to tarnish. Be sure to apply to both ends, for both suction cups! Each application should last for several months!

HOW DO I KEEP BEES/WASPS OFF MY FEEDER?

If you have trouble with bees/wasps invading your feeder, you can do the following:

A) Fill your bottles up 3/4 full

B) Tilt your bottles slightly upwards, so that the nectar falls below the holes in your tips.

This should put a barrier of space between the bees/wasps and the nectar. Your hummingbirds will still be able to drink the bottles dry – their tongues are twice the size of their beaks!

You can also try re-locating your feeder to the other side of your home. Sometimes, that will throw the bees/wasps off the scent.

HOW DO I PRESERVE THE SHINE OF MY COPPER, IF I DON’T WANT IT TO PATINA?

You can purchase a clear coat spray here on Amazon, to apply to your feeder.

A) Remove the bottles, suction cups (if you have them; take a pair of pliers, and pinch/unwind the wire around the cups to remove them; copper is a soft metal, so it will cooperate), and flowers (if you have them) from your feeder.

B) Go outdoors, or in a well-ventilated area.

C) Hold your feeder on a hook in front of you, and spray it lightly but thoroughly. Add many light coats, instead of a few heavy coats, giving a few minutes of dry-time between coats. You can dab any excess with a napkin.

D) Wait until the clear coat fully dries before re-assembling and using your feeder.

HOW DO I SHINE MY FEEDER,  AFTER IT PATINAS?

Since your feeder is made of 100% pure copper,  it will oxidize over time. This does NOT compromise the integrity of the feeder in any way – it is merely an outer layer of mild rust. If you prefer to keep your feeder shiny (and not patina), CAREFULLY add phosphoric acid concentrate to water in a spray bottle. Remove the flowers (if you have them) and bottles from the feeder. Hang the feeder from a hook, outside. You can also spray in your sink, inside. While wearing gloves, spray the feeder and let it soak for a few minutes. You will notice an instant increase in the copper’s shine. Finally, rinse the feeder with water, dry, and put back on the flowers and bottles. You can also use metal cleaners like Brasso as an alternative solution, if you prefer.

HOW DO I ATTRACT HUMMINGBIRDS TO MY FEEDER?

Your hummingbirds may not be coming to your feeder for various reasons, including seasonal migration (your hummers may have gone south for the winter), location of your feeder (hummers like partial sun/shade; too much hot, direct sunlight is a deterrent; too much cold, dark shade is a deterrent as well), the presence of other feeders (hummers are creatures of habit – like us! If they are used to your older feeder, they may not visit your new one; try temporarily removing the old, in order to acquaint them with the new), and the presence of insects – like ants or bees. Make sure your environment is a inviting as possible to hummers: they are drawn to bright colors; add potted plants; research (Google search) which flowers your species of hummingbird enjoys, for your particular region of the United States; trees and foliage are important to hummers, as they need a place to nest! Finally, you can temporarily hang a ribbon, or attach flowers to your feeder, to add a little more color and help draw your hummers in!

WHAT DO I DO IF MY BOTTLE TIPS ARE DRIPPING?

A.) Make sure that you do not OVERFILL the bottles. Fill them up about 3/4 of the way. Next, tilt them slightly UPWARDS so that the nectar line falls below the hole.

B) Your bottle tips may wear out over time, and need replacing. For your convenience, we offer REPLACEMENT TIPS here.

Sometimes a combination of 1) overfilling the bottles, 2) making your nectar too thick, and 3) leaving them in direct sunlight for most of the day, without any hummingbird activity, will cause them to drip.

WHAT DO I DO IF MY FEEDER IS BENT OUT OF SHAPE?

Because copper is a pliable metal, it can be bent out of shape if mishandled – in transit, or if you are too rough with it. You can re-bend your feeder back into shape, by hand, with a firm grasp. Use pliers if necessary. The bottle holders can be adjusted to your liking by hand!

HOW DO I KEEP MY SILK FLOWERS FROM FADING?

You can spray your silk flowers with a protective clear coat, found here on Amazon, in order to keep them from fading or mildewing.

Find a well-ventilated area (outside). Lay your flowers on cardboard or a paper plate. Coat the flowers, on all sides, in several light coats, giving a few minutes of dry-time between coats.

***After application, your flowers will become more hardened, from the protective coat. This is normal.***

CAN I REPLACE THE FLOWERS ON MY FEEDER?

Yes! You can buy replacement flowers at your local Hobby Lobby. Simply purchase a bouquet of silk flowers of your preferred color; pluck the flowers off the stems; twist and pull off old flowers on your feeder; twist and push new flowers onto your feeder. You can purchase them in store, or online by following this link here. TIP: you can find them on sale every other week!

Alternatively, you can contact us directly, and we can mail your choice of flowers for the cost of shipping. You will need to be able to pay via Apple Pay or PayPal, though!

DO YOU SHIP INTERNATIONALLY?

We ship anywhere in the United States and Canada. We will ship to Mexico and other Latin American and South American countries, but special arrangements are required. Please contact us if you are in one of these countries, and we will be happy to assist!

WHAT SHIPPING METHOD ARE AVAILABLE?

We ship with USPS. This means everything is mailed with either First Class 3-4 day shipping, or Priority 2-3 day shipping.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

IMPORTANT NOTE: Due to the pandemic, the USPS has slowed down significantly and thus we cannot guarantee when your package will arrive! Some will arrive on time, but some may not. Thank you for understanding! We look forward to serving you!

Our current processing/handling time is 2-3 days. As soon as your order ships, you will receive an email with tracking information so you can know when to expect your package. We strive to exceed expectations whenever possible, but during peak season (early Spring and Christmas), we may not be quite as speedy awesome, so there may be minor delays in shipping times.

HOW CAN I RETURN A PRODUCT?

WE GLADLY ACCEPT RETURNS

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

 

CONDITIONS OF RETURN

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We retain the right to deny a refund, if a return is not in its original condition – unless a return is found to have a manufacturing defect.

WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?

Contact us at our email address: contactsweetfeeders@gmail.com, and we will try to respond within 24 hours.

Contact us if you need help placing an order.

IMPORTANT NOTE: Due to the pandemic, the USPS has become inconsistent in their delivery times. Although most packages are arriving on time, you could experience a delay. We can UPGRADE your shipping to UPS (instead of USPS), if you send us an email! We will then, based on your address, give you a quote. You will have to pay for it either via PayPal or Apple Pay. Thank you for understanding! We look forward to serving you!